This policy explains what information Spice House Restaurant collects when you use our website and online ordering service, and how we use and protect it.
Information we collect
When you place an order or contact us we collect your name, mobile number, optional email address, and — for delivery orders — your delivery address. We also record order details and, where applicable, coupon usage.
How we use your information
We use your information solely to prepare, fulfil and support your order, to send order confirmations and status updates, and to respond to enquiries. We do not sell your personal information.
Communications
If you provide a phone number we may send order-related messages by SMS or WhatsApp, and if you provide an email we may send order confirmations. By placing an order you consent to these order-related communications. You may opt out by contacting us.
Data retention
Order records are retained for accounting and legal purposes. You may request access to, correction of, or deletion of your personal data where it is not required for legal or accounting obligations.
Security
We apply reasonable technical and organisational measures to protect your information, including access controls and secure handling of credentials.
Contact
For privacy questions email hello@spicehouse.example or call +91 90000 00000.